How to Build Trust in the Workplace


It is critical to have trust in the workplace in order to facilitate communication, teamwork, and progress. When you and your employees have faith in one another, you are more likely to collaborate and have a good time while doing so, according to research. Continue reading to find out how you can increase trust in the workplace by making a few minor adjustments.

1 Be truthful.

Communicate openly about the company and its long-term objectives. The greater your ability to be open and honest about your workplace, the more trust you will garner from those around you. Share information such as financial results, performance metrics, and minutes from the most recent board meeting with your employees and coworkers to keep them up to date.

When you don't communicate openly with your employees, they have a tendency to invent stories to fill in the gaps (and these stories are almost never positive).

2. Be flexible about work arrangements.

It demonstrates that you have faith in your employees to complete their tasks. This includes parents who must arrive 30 minutes late to drop off their children in the morning, which is acceptable. If someone requests to work from home for half of the week, do everything you can to accommodate their request. The more you pay attention to your employees, the more motivated they will be to work.

You might also consider allowing your employees to manage their own work tasks in the manner that they see fit. It doesn't matter which order they are completed in as long as they are completed on time.

3. Pay your employees fairly.

Make it clear to your employees that you recognise and appreciate their abilities. When employees believe they are underpaid, they believe they are undervalued. Have an open and honest discussion with your employees about their salaries and the salaries of those in their immediate surroundings. If anyone has a problem with their wages, listen to them out and do everything you can to resolve the situation.

Fair pay also means that no one is discriminated against on the basis of their age, gender, or race. All of your employees should be compensated fairly for the work that they are performing for your company.

4. Praise people for their efforts.

Always call attention to the positive aspects of a situation, rather than just the negative. Please express your gratitude to someone who goes above and beyond in their job responsibilities. You can speak with them one-on-one, or you can give them public recognition in front of a group of people to make it a little more noticeable.

It's important to call out both the good and the bad in addition to the indifferent. If you only ever think about the negative aspects of your job, your coworkers and employees will not believe that you appreciate everything they do for you.

5. Keep the promises you make.

Make it clear to your coworkers that you are dependable. Whenever you make a commitment, make sure to follow through on it and complete it successfully. If you can avoid it, try not to break a promise unless it is absolutely necessary; otherwise, you risk losing people's confidence.

For example, you may have informed your employees that you would advocate for more paid time off (PTO) at the next board meeting. Produce a presentation and deliver it to your boss, then share the results with the rest of your team to show them that you are concerned about their well-being.

6 Get to know the people around you.

Make an emotional connection with the people you work with on a daily basis. Attempt to get to know them on a more personal level than just what they do for a living at work; inquire about their personal lives, hobbies, and other activities they enjoy doing for fun. The simplest way to start this type of conversation is to simply inquire as to what someone had been up to over the weekend.

You could also organise events outside of the workplace to foster a sense of camaraderie among your colleagues. Perhaps it is less difficult to get to know people when you are not in a professional setting.

7. Check in with the people around you.

Keep in touch with your coworkers and employees on a regular basis. Maintain communication with others by sending progress reports, requesting updates, and generally keeping them informed about your progress. A bad sign is when people have to come up to you and ask for a follow-up on their request.

The more you interact with those in your immediate vicinity, the more they will come to trust you.

8. Communicate about issues.

Inform those around you if you are experiencing difficulties. If there is something you are unable to resolve on your own, seek assistance or notify your supervisor that you require clarification. Don't wait until the last minute, and don't put yourself through unnecessary stress trying to solve a problem that you could have asked for help with.

It can be difficult to ask for assistance at times. Just keep in mind that you're doing it for the benefit of your coworkers and employees, not just for your own personal gain or satisfaction.

Consider spending some time with a coworker or employee who is upset about a situation to find out why they are upset. This will not only provide them with an opportunity to work through whatever they are going through, but it will also help them feel respected and valued. 

9. Take feedback from your employees and coworkers.

Listen to what they have to say and validate their emotions. Inquire frequently for feedback, especially if you are a manager or a boss. Make it clear to people that you are here to listen as well as to lead so that they feel as though their opinions are valued.

In a similar vein, make an effort to put changes into effect based on feedback. It's one thing to listen, but it's quite another to act on the basis of the new information you've learned.

10. Manage the work, not the people.

Set a general direction, but refrain from getting too specific. In the event that you are a manager, there is a good chance that your employees are capable of figuring out the specifics of their job responsibilities. You should be able to pass along information and assistance when needed, but avoid micromanaging or looking over anyone's shoulder.

Your goal should be to make it easier for people to complete their tasks, not to make it more difficult.

11. Treat everyone equally.

Playing favourites frequently results in feelings of resentment. Even if you get along better with some people than others, try not to let it show during the course of your workday. Maintain an even playing field for everyone, especially if you are the manager, so that everyone feels like you are being fair to them.

Favoritism can manifest itself in a variety of forms, including small gestures. If you constantly inquire about the weekend plans of your favourite employee while neglecting the needs of everyone else, people will notice..

12. Be good at your job.

You don't have to be the best, but you should have a good understanding of what you're doing. When you are good at your job, people learn to put their trust in you to complete the work on time and without making a slew of mistakes. Make an effort to put forth a lot of effort into your work in order to achieve excellent results.


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Published on: 7/13/21, 2:30 PM